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Director biographies

Neil McArthur - Chief Executive

Neil McArthurNeil McArthur is the Gambling Commission’s Chief Executive and is responsible for the development and effective delivery of the Commission’s strategy. Neil is also the Accounting Officer for the Commission.
Neil joined the Commission in 2006 and has played a leading role in the evolution of its approach to licensing and regulation.

Prior to being made Chief Executive Neil was the Commission’s General Counsel. He qualified as a solicitor in 1997 and is a graduate of Leicester Polytechnic and Leicester University and has previously worked for a number of public bodies including the General Teaching Council for England, the Learning and Skills Council and several local authorities.


The Chief Executive is our senior executive and is responsible for the development and effective delivery of the strategy agreed by the Board of Commissioners. He manages our staff through the Executive Group comprising the directors reporting to him and, as Accounting Officer, is responsible for the proper management and financial governance of the organisation.

Sarah Gardner - Executive Director

Sarah Gardner
Sarah joined us in 2009 and has since held a number of senior management roles.

Sarah spent most of her earlier career as a civil servant in a number of government departments covering a wide range of topics including tax, European and international policy, consumer protection, competition, better regulation, small business and enterprise policy. 

Responsible for:

  • Consumers
  • Lotteries
  • Regulatory strategy

Tim Miller - Executive Director

Tim Miller
Tim joined us in August 2016 building on over 15 years of experience across the regulatory and public sector. Tim was previously Head of Policy and Communications at the Local Government Ombudsman and prior to that was Head of Public Affairs at the Parliamentary and Health Service Ombudsman. These roles followed ten years with the Law Society of England and Wales in a variety of regulatory posts.

Tim is Vice Chair of Coventry Citizens Advice, one of the largest CABs in the country. He is also founding Chair of the Central Schools Trust, a multi-academy trust that runs several primary schools across Solihull. 

Responsible for:

  • Corporate affairs
  • Stakeholder relations
  • Evidence and analysis

David Pemberton - Chief Operating Officer

David Pemberton
David joined us in 2017. Previously, as a member of Business in the Community’s executive team, he was responsible for corporate services, business planning, and the public facing campaigns on workplace diversity. He has also worked for Credit Suisse, PwC, Nissan, and Ford.

Responsible for corporate services including:

  • HR
  • Finance
  • IT
  • Planning and risk.

James Mackay - Executive Director

James Mackay 002James joined us in 2017. He has held senior positions in both the private and public sector in the UK, Australia and Asia. He joined us from the Rail Delivery Group, leading on the current Price Control of Network Rail and before that he was the Head of Regulatory Policy at Heathrow Airport PLC, overseeing the new License Programme and economic regulation.

He has also held senior roles at the Civil Aviation Authority and the General Medical Council. James is responsible for the 4th National Lottery Licence Competition with a focus on building a new team, stakeholder engagement, strategic communications and programme development.

Responsible for:

  • 4th National Lottery licence competition