Opening hours: 9am – 5pm Monday to Friday
On Monday 26 June our contact centre is not available till 12noon due to a training event.
To find an answer to your query follow the steps below, if that doesn't provide the information you need you can call or email our contact centre.
If you can’t find the answer to your query on our website then you can email us using our dedicated email address for licence holders:
Query about the National Lottery? Camelot’s press office 0207 632 5711
If you can’t find the answer to your query on our website then you can email us: firstname.lastname@example.org
Or call our press office on 0121 230 6700
If you can’t find the answer to your query on our website then you can call our contact centre.
We will answer calls within five rings during office hours.
Phone: 0121 230 6666 inside the UK
International callers: +44 121 230 6666
Victoria Square House
We aim to provide a response to written enquiries within 20 working days.
We are subscribed to the Corporate Telephone Preference Service (CTPS) and do not wish to receive unsolicited sales and marketing calls.
Map, directions, parking details and our address
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