Due to the impact Covid-19 is having on operations across the UK we have had to reduce our phoneline opening hours.

Our phonelines are open on Monday, Wednesday and Friday between 10 am and 4 pm.

The contact us service is also available for answers to common questions and we will aim to respond to these enquiries as quickly as possible.

If you have a question about your gambling, or the gambling of someone close to you, our FAQs from gambling consumers during lockdown may provide valuable information. Our what we do page also provides an overview of the types of queries we are able to help consumers with in the first instance.

The National Gambling Helpline is also available 24 hours a day, seven days a week through GamCare. It is there to support those suffering from gambling problems or those concerned about the affect gambling is having on people close to them. You can call them free on 0808 8020 133, or visit gamcare.org.uk.

If you are a gambling operator please read our Frequently Asked Questions for gambling businesses.
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Government and related organisations

Central government

Department for Culture Media and Sport
www.gov.uk/government/organisations/department-for-culture-media-sport

Disclosure and Barring Service
www.gov.uk/disclosure-barring-service-check

HM Revenue & Customs
www.hmrc.gov.uk

Home Office
www.homeoffice.gov.uk

National Audit Office
www.nao.org.uk

The National Archives
www.nationalarchives.gov.uk

Local government

Convention of Scottish Local Authorities
www.cosla.gov.uk

Local Government Regulation (formerly LACORS)
www.local.gov.uk

Law enforcement

National Police Chief's Council
 www.npcc.police.uk

National Crime Agency
 www.nationalcrimeagency.gov.uk 

Agencies with anti-money laundering responsibilities

National Crime Agency
www.nationalcrimeagency.gov.uk 

HM Treasury
www.gov.uk/government/organisations/hm-treasury

Home Office
www.homeoffice.gov.uk

Office of Financial Sanctions Implementation
www.gov.uk/government/organisations/office-of-financial-sanctions-implementation

Financial Action Task Force
www.fatf-gafi.org

International bodies 

Gaming Regulators European Forum
www.gref.net

International Association of Gaming Attorneys
www.theiaga.org

International Association of Gaming Regulators
www.iagr.org